Gartner evaluated 20 vendors across a number of criteria such as: Business Model, Customer Experience, Market Understanding, Sales Execution/Pricing, Offering (Product) Strategy, Product/Service, Sales Strategy and then rated them based on their findings.
Inclusion and Exclusion Criteria
To be included in the MarketScope report, a vendor must meet
the following criteria:
- Have a software product that can be licensed for implementation and use inside a company's firewall.
- Cover at least three of the functional areas of the electronic discovery reference model (EDRM).
- Have e-discovery related product and maintenance revenue equal to or greater than $10 million.
Overall rating of the Market/Market Segment was Positive.
Monday, February 16, 2009
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