Four of the key findings noted in the Executive Overview are:
- Corporate e-discovery in-sourcing continues as customers adopt software and services over reliance on law firms or wholly outsourcing the process.
- Many companies still lack repeatable business processes for litigation, and rely on existing internal resources for meeting e-discovery requirements on an ad hoc basis – but half of the users in our survey intend to buy e-discovery products/services in 2010.
- Judicial guidelines and international regulations defining e-discovery protocols are still emerging, lagging actual e-discovery practices.
- Information governance systems and e-discovery-enabled archives have gained traction for proactive litigation preparedness as enterprises struggle with data growth and fragmented information management.
The Bottom Line noted in the Executive Summary is:
- Despite a flat, recessionary 2009 for many e-discovery vendors, there is significant opportunity in the market at the right price and functionality, especially for tools with a broader information governance use case – most businesses still lag in adoption and have not committed to a vendor or product strategy.
The report can be found on The 451 Group website.
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